By Cheryl Dalton-Norman
In the early days of COVID-19, patients were dying because it took hours, days or even weeks to transfer them to a facility that could provide a higher level of care.
It was a problem that existed before the pandemic--and one I worked to solve for Mercy Health, now part of Bon Secours Mercy Health, when I co-founded Conduit Health Partners, a nurse-first triage and transfer service, in 2017.